POSTAL DEPARTMENT IS DUTY BOUND TO ENSURE THAT LETTERS REACH IN TIME AGAINST ALL ODDS

The postal department is duty bound to ensure that letters reach their destination in time against all odds.

In SR.SUPERINTENDENT OF POST OFFICES DEPARTMENT OF POST VS PUSHPENDRA SINGH, Rajasthan Public Service Commission, Ajmer invited applications for the post of sub-inspectors in Rajasthan police. The complainant sent his application for the said post on 28.12.2010 through speed post. The application did not reach the destination till 31.12.2010, the last day. It was tendered to the Rajasthan Public Service Commission on 04.01.2011 after 4 days of the last date. The complainant received back the envelope on 12.01.2011 with the remark ‘time barred’.

The National Consumer Commission has said, it is the duty of the State to see to it that the letter reaches within 24 hours or at the most within 48 hours from the date of its receipt. It is no part of the duty of subject to anticipate that the letter would not reach the destination due to agitation. The postal department should under all the probabilities, whether it is in its control or beyond its control, must see to it that the letters reach the destination in time.

The post office is not supposed to play with the carrier of the citizen of the country. The letters sent through speed post are always urgent and emergent. It there is a delay, it is the duty of the state to find out some other method to prevent the delay in such like matters.

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Prepared by: S. Hemanth

Advocate at Hemanth & Associates